Privacy Policy

Overview

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access our services. It applies to all users and visitors worldwide. We adhere to principles of transparency, data minimization, and user consent. Your continued use of our services implies acceptance of this policy.

Types of Data Collected

We collect personal data you provide directly—such as name, email address, and payment details—when you register or transact. We also collect usage data automatically, including IP address, device information, and browsing behavior. Cookies, web beacons, and local storage help us analyze performance and preferences. Sensitive categories of data are neither collected nor processed.

Purpose of Processing

Collected data is used to deliver services, process transactions, communicate updates, and improve user experience. We also use data for fraud detection, customer support, and marketing with your consent. Aggregated and anonymized data may be used for analytics and product development. All uses align with the original reason for collection.

Legal Basis

We rely on your consent, contract performance, legal obligations, and legitimate interests to process data. Consent is obtained explicitly for marketing and profiling activities, and you may withdraw it at any time. Contract necessity covers order fulfilment and subscription management. Our legitimate interests include platform security and service enhancement.

Data Sharing

Personal data may be shared with service providers—such as hosting, payment processors, and analytics firms—to facilitate service delivery. All partners are contractually bound to protect your data and use it only for specified purposes. We do not sell personal data to third-party marketers. Disclosure to authorities may occur if required by law.

International Transfers

Our operations may involve transferring data across borders. We ensure such transfers comply with applicable data protection laws by implementing standard contractual clauses or other approved safeguards. Appropriate measures are in place to secure your data. You can request details of these safeguards at any time.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes of collection or to meet legal requirements. Retention periods vary based on data type and business needs. Once data is no longer needed, we securely delete, destroy, or anonymize it. Backup systems may hold data for a brief period for recovery.

Security

We implement administrative, technical, and physical safeguards—such as encryption, access controls, and secure data centers—to protect personal information. Our staff undergo regular training on data security best practices. Periodic security audits and penetration tests are conducted. No system is completely risk-free, so absolute security cannot be guaranteed.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If we become aware of data collected from a minor without proper consent, we will promptly delete it. Parents may request verification of removal.

Automated Decisions

In certain cases, we use automated systems to process data and make decisions—such as fraud detection or product recommendations. We ensure that automated decision-making complies with applicable laws and includes human oversight where required. You have the right to request human review of decisions made solely by automated processes.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. You may also have the right to data portability and to lodge complaints with regulatory authorities. To exercise these rights, submit a request through our support channels. We will respond within legally mandated timeframes.

Policy Updates

This Privacy Policy may be updated to reflect changes in our practices or legal requirements. Each update will be marked with a new “Last Updated” date. Significant changes will be highlighted or accompanied by prominent notices. Continued use signifies acceptance of the updated policy.